Lowe's is dragging their feet and having issues communicating with the estimator they sent to review the damages that their improperly installed dishwasher (they chose the installer and completed the installation) caused and my poor neighbor below me still has not had anyone start working on drying out his wall! UGH!! He is saying that he can't live there and that it stinks and his floor is buckling. I feel bad for him but I also do not know why he is waiting...if it was my wall; I would start the work and then get the money back from Lowe's but he is doing nothing until he gets a check from Lowe's for the work!!
I think that's crazy and it is just going to be a bigger issue in the end but whatever! He is now threatening to sue me since Lowe's is taking so long so I made a precautionary call to my home owners to give them a heads up that this may be coming. Again, I am not sure who lets water sit behind their wall and under their flooring for three weeks and do nothing?!?! I have never heard of such a thing!!!
So basically, I am spending hours a day fighting to get the Lowe's estimator to talk to the Lowe's adjuster (she is saying they never speak to their adjusters in person that they are supposed to send an email report and the estimator is saying that he needs to talk to her in person to file his report)?!?!
So they have been going back and forth for three weeks doing this?!?!
WHAT?!?!?
CRAZY, right?!?!?
Hopefully, they will connect soon before he calls the lawyers...UGH!
Here's hoping all of you are having a better week than me! At least I have are first world problems; I know many others have it so much worse but sometimes I feel the need to gripe about it...thanks for always listening and supporting! Any advice is ALWAYS appreciated!
I am sooo very happy this show is back on...
PS - Stay tuned! I will be posting my 1000th post in a few days and I want to make sure you all get in on the action! I am planning a giveaway...not a trip or car or anything huge but a giveaway all the same!
Stay tuned!!!! Don't miss out!
Oh man! I am so sorry for you and the man downstairs! What a very big hassle and I hope Lowe's gets with it soon. Please don't let it spoil your great memories of vacation and we trust it will be taken care of soon. Bless your heart. Problems are real, no matter the size.
ReplyDeleteI know, right? I just need to keep reminding myself that there are people that handle this for a living and that it is not me - also that God is in charge. Sometimes it is so hard to let go though! Thanks for your kind words - they help a lot! Hugs
DeleteI'm sorry I don't have any answers that could help you at this time. I agree though, the more the water sits the bigger the issues. Best of luck, here's to lowe's doing the right thing!
ReplyDeleteThanks Margaret! I am feeling much better now that I know I have a lawyer backing me no matter happens. It just gets really scary when someone texts that they are suing you! Although, I also have sympathy as I would be livid if someone flooded me also...I just would not have allowed everything to sit until I got a check?!???
DeleteSheesh what a mess!
ReplyDeleteIt really is!!! A massive pain in the a$$ Julie! I swear it will never be resolved!!! Ugh!
DeleteOh, my, what a nightmare!!! I'm with you, I would have definitely done immediate work to prevent the damage from being worse. Hoping it is all resolved sooner than later.
ReplyDeleteMe too Lea! Me too! Thanks for dropping by and your words of support!
DeleteUgh, what a pain! I'm sorry you have this to hassle with. Sounds like your caught between your neighbor and Lowe's - both dragging their feet - through no fault of your own. You were smart to contact your homeowners/lawyer.
ReplyDeleteIt’s starting to get scary when the threats start flying...I get the frustration but there really is nothing I can do to move it faster. Thanks for your kind words Abby!
DeleteHope your days smooth out for you soon. Getting back from vacation can be the pits. 100 posts! How exciting!!
ReplyDeleteI sincerely cannot believe that I have written 1000 posts! I missed blogging while I was traveling for work so badly...I am sooooo happy to be back into it and have met awesome people like you!!! Hugs
DeleteAnn, I hope you get this resolved soon. Sadly what a way to learn that lesson. I tell customers all the time Home Depot and Lowes hire out sub contractors. In other words if Lowe wants a plumber (or estimator) they go find one who is willing to take the work that Lowes provides. Lowes then takes a % of the costs so the plumber makes a lot less than he would if you had just called him. Lowes has no control over them or their business schedule. We were offered this job at Home Depot and we said No way.Generally because the contractor gets so little money he is in no hurry to do your work for Lowes. Lowes can call him and he can say, gee I can't fit it in right now I am very busy. That plumber will end up putting his work before Lowes since he makes so little for doing it. See how it works? Every customer I have worked with has been through this night mare for some project they are doing. Just had one last week. It was a full remodel. It turned into a nightmare for her and she was so upset. She did not know these weren't Lowes employees. I felt so badly for her. I am so sorry you are dealing with this Ann. Not a fun return from such a marvelous vacation! I'm sure once litigation is mentioned things will move quickly for you!
ReplyDeleteIt really is sad how the big companies choose to do business today! Now GE and Lowes are fighting it out to determine if it is GE part issue or Lowes install issue!!! So super crazy!!! Thanks for the insight...next time I will contact a plumber I trust on my own!!! Here's to hoping someday this will be resolved!!! UGH
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