Tuesday, October 23, 2018

UGH Lowe's Sucks

Did you ever hit a point where life is WAY too stressful and it feels like WAY to much to take?!?!

I am there!

I am holding my breath everyday waiting for the next text or next phone call and it is beginning to overwhelm me! I want to shut out the world!!!

I have a stressful job in itself, I work for a lot of other teams and I am responsible to deliver what is asked of me...in between workshops and RACI's, I am getting barraged with constant phone calls from my neighbor and everyone else he has decided to bring into this water damage issue.

Lowe's has taken responsibility and, yes, it is taking forever (2 months to be exact and they still have not contacted him with any money offer) for them to get him money for his damages but I have NO control of that! Had he gotten his home owners involved in the beginning none of this would be happening. His company would deal with Lowe's and that would be it. Instead, he chose to do NOTHING and leave his home for the past two months!! Who leaves water damage and does NOTHING???? He thinks he is going to be paid to get mold eliminated and paid for the time he has not been living in his home but I am sorry to say I doubt that will happen since he moved out by his own choice! Now he is calling me everyday about how his life has been hell and he is going to sue me since Lowe's is moving too slow. Then he called our old condo manager and got him involved so I was on the phone with him for an hour yesterday hearing about how my neighbor wants to sue me. I do not even care anymore! I am DONE! I am no longer taking any calls of texts from anyone about this issue!

If I get sued then I will take action but otherwise I do not want to hear another word about it!!  I have lost all compassion for this guy since he is blowing up my phone with calls and emails daily and he did NOTHING to mitigate his damages.

UGH UGH UGH UGH!!! I am trying so hard to focus and do my work and let it all go but it is tough!!!!

Your prayers are welcome...Lord knows I need them!

PS - Lowe's truly does have HORRIBLE CUSTOMER SERVICE!!! I have called and left messages with their claims department and they NEVER call back! What company has a policy that customers do not have to be called back? I end up having to sit on the phone for an hour and escalate until I get a someone from Lowe's to leave a message too and then they STILL never call back! I am stopping at the physical store tonight because they can't quiet me if I am physically there asking to assistance!!! Maybe then I will get somewhere!


13 comments:

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    1. Thank you and thanks for raising even more awareness with your post - hopefully another will be spared this aggravation!

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  3. I hope this will all be resolved soon for you.

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    1. Thank you Cathy!!!!! Me too!!!!! Have a great night!

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  4. I have heard that about Lowe's. I am so sorry you are going through this and I will be praying for you. ((HUGS))
    Yes, I am there with you. I can no longer handle the simple things in life anymore.

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    1. Thanks Debby I needed that hug!!!! And your prayers are also so very welcome...I just need it to be resolved!

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  5. Next time he calls you and threatens to sue, use the phrase "mitigation of damages"...As in, he failed to mitigate his damages.

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    1. LOL~ exactly! I have to say that EVERY person that he has talked to from Lowes to the estimators to GE has said he failed to do that and he does not seem to think it is an issue...I do not understand this new generation AT ALL!

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  6. Good luck I hope they will be more helpful in person

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    1. Me too Julie but I am so sick of dealing with this I am not going to go...I am not doing anything else!!! UGH UGH UGH

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  7. I am so sorry for the trouble you are having with this. Good grief. I must say, though, that all I hear about Lowe's and Home Depot is to never ever buy cabinets or major appliances from them Everyone I know who had done one or the other has had nothing but trouble getting things made right. What a shame!

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    1. Exactly Terri...now that I am having issues I am hearing the exact same thing! Thank you for your kind words! Hugs

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